St. Charles Exteriors, Inc.

We purchased a high-end quality vinyl siding from this company. The contractor came to our residence to describe his product, make measurements for an estimate. He returned with estimate and to draw up a contract. He was courteous and friendly. The crew did a good job and cleaned up after completion. The work was completed in a timely manner. However, we were dismayed to learn that certain items we thought were included in the work were not done. For example, they did not put vinyl wrap on the wood part of the windows. The excuse was it wasn't "detailed" in the contract. But at the time we agreed to the contract, he didn't clarify which items had to be specified in detail. Except for the above, we were satisfied with the product and it's installation.