Dear Vanessa,

Our unique "shallow dip" forms in the center when the teppanyaki gets hot. This enables to cook moist dishes, sauces and gravy. Also, food doesn't dry out because the moisture stays there instead of running off to the sides.

To remove any surplus drippings/liquids/fat, simply grab a folded paper towel with tongs and dab up what is not needed. To clean you add a little Seltzer water, loosen burnt in particles with a straight edge spatula (we like to use wood) and remove food remains with a rag or paper towel. To deep clean we love to use "Barkeepers Friend" powder. You can refer to cookndineblog.com or our youtube channel for video demonstrations.

Hope this helped. Call me at 305.754.3176 if you would like to talk about specific issues, or find out more product information online at cookndine.com