We're sorry you have experienced issues with your U-Line product. If you could please provide or email us at sales@u-line.com the best phone number to reach you, we'd be happy to help.
Already Did. I was denied a refund by your company after being tortured 8 times with a service person in my house and the new one sent failed within a week. I wrote and called. The dealer was willing to work with us but your corporation did not. All they offered was another service visit. I pleaded nicely to let us go on our way with another brand. You chose to hold me captive and keep my money. Evidently nice didn't work.
I am a contributor on HOUZZ and will share my experience continually here and other forums until I get satisfaction. I also have a web domain ready to launch with your name in it. I am only days from getting all the paper work together and with the help of my attorneys I am filing for a hearing. Once I get a judgement that will be posted also. You really bullied the wrong guy.
We understand your frustration. This is not a typical experience with our product and we do not want you to view U-Line in a negative light. Our Customer Care Team will be contacting you today to refund your money. We apologize for the inconvenience.
U-Line
Synergy Design & Construction
Mike Filchak
U-Line