Tuskes Homes

Tuskes does not seem to prioritize the environment, your family, or the township in which they build. We have owned a Tuskes-built 'custom' home for 1.5 years. During the design process, not everything was adequately covered. We expressed dissatisfaction with several options, only to be told, 'this is all we can do!' Interestingly, we later discovered that they were willing to accommodate other homeowners' requests for appliance colors, sizes, tile changes, and even room alterations . Additionally, Tuskes failed to explain certain areas of concern on our plans. We paid a high premium for a lot backed by a retention pond, with the understanding that it was costly due to the view of two ponds. However, after six months, we noticed a small plot that was not listed as buildable had a quick delivery home constructed on it. Upon moving in, we were persistently pressured to leave a review for Tuskes. We chose to wait, and unsurprisingly, issues began to arise. When we attempted to use the second-floor AC unit, it failed to work. Tuskes sent someone who spent three hours in our attic but couldn't identify the problem. The next day, after removing all the ceiling tiles, they managed to get it working. However, during this process, we discovered that we were missing coolant pipes in the kitchen. Furthermore, we encountered a cracked washing machine drain that caused water to pour out of our first-floor ceiling lights. Despite immediately contacting Tuskes, we were told it was a non-emergency, and they would send someone the following day. Initially, the plumber attempted to blame us, but eventually admitted that the drain was cracked all the way through, posing serious risks. We provided pictures to Tuskes, but despite their prompt replies to reviews, they showed little concern for the fact that our children were playing in water near live electricity. In addition to these issues, we experienced a cracked window in our kitchen during the middle of winter, which took over three months to replace. Our master bathroom's tile floor began clicking, with one tile even breaking (this was mentioned in our one-year review). A tile worker visited in February and deemed the situation a mess, suggesting that the entire floor needed replacement. Unfortunately, we never heard from the worker again. Moreover, our sump pump in the basement was full and not draining properly. During our one-year review, it was 'adjusted,' only to overflow and flood our basement. We have noticed a moldy smell in our basement bathroom, which we rarely use. Tuskes's solution was simply to use the shower more frequently. Lastly, their drywall repair technician, who was very polite and apologetic, accidentally broke my daughter's bunk bed in March. He assured us that they had insurance and would take care of it, but we never heard from him again. After 1.5 years our retention pond was bulldozed at 6:30 this morning. I want our lot premium back.

Tuskes takes shoddy workmanship to a whole new level. There is absolutely no oversight, quality control, adherence to acceptable building standards and/or local ordinances. They lie and cheat to get you to the closing table could care less about the mess they leave you with after they have your money. For a company that builds as many homes as they do, you’d think they’d have more legitimate, positive reviews. Most come from internal employees, family members and realtors to keep up the facade. They have one warranty rep who refuses to answer her phone. If you’re in the midst of a build, make sure you have a great realtor and use your own mortgage and title company. The ones they suggest only have their own best interests in mind.

If you want a poorly built home and zero customer service then buy a Tuskes home. Seams for walls are not properly done, and their cust service will give you the run around. Majority of my walls have crack at seams/joints. I have had to invest a lot of time and money to fix what their poor work.

We had the best experience working with Tuskes Homes. Each and every team member we had to work with throughout the process was great. They helped us create our dream home. It is truly the most beautiful home I've ever seen. They were attentive and helped us each step of the way & everything was right on schedule. I'd recommend them to anyone!

We recently purchased a home from Tuskes Homes and our experience was fantastic! Michael, Lisa, Dana, and their entire staff guided us through the process and delivered a quality home that exceeded our expectations. From the initial planning to the construction phase through the post-delivery warranty period, Tuskes Homes was with us each step of the way to answer questions and deliver timely, professional, and courteous feedback. They delivered our dream home and we couldn't be happier with the result! Jason and Rachael

My fiancé and I built a home with Tuskes Homes in their Maple Shade development. We received excellent service from the entire Tuskes team and continue to after the sale. I would highly recommend Tuskes Homes to anybody considering building a new home. They really do go above and beyond through out the entire process.