Tile Center

I give the Tile Center (as well as Frank Merrick) FIVE stars. I recently did a kitchen update with new granite counter tops and backsplash. I had first used the Tile Center many years ago to do the original backsplash, and that was beautifully done, but now I wanted a kitchen update with new colors. Initially I had not actually considered them for this job. I was looking at a granite company since that seemed to be the largest of the two projects. A couple of the granite places told me I had to hire my own plumber, tile person, etc., and manage all that on my own. Some granite places didn’t even have samples I could take home. So, I thought once again about the Tile Center and filled out a request on their website. I got a phone call back from Frank that very day, and I think he came out the next day to look at what the project would entail. It was NOT a small project. I was pleasantly surprised when Frank said they could do it all, and of course they have a million samples of granite and tile. I was excited that they would handle the whole project, and after meeting Frank, I knew I made a good decision. I wound up buying a new sink and he had great recommendations on that and a new faucet. Of course, he ordered those and inspected them before they were installed. I was a little scared of the project as old granite and backsplash had to be taken out, and the sink and gas stove had to come out as well and be reinstalled after the countertops were in. It was not something I was looking forward to. However, Frank made this easy for me. He came to the house multiple times when work was being done to ensure it was up to his (and my expectations). Frank is very reliable, courteous, and has a lot of foresight. Most importantly, you can totally trust him and the Tile Center to come through. I was no longer “scared” of the process after he got involved, and I love how it turned out! You won’t go wrong with this company, and I told Frank they’ll be doing a master bath update for us next year!

The Tile Center handled a complete remodeling of our primary bathroom. They were professional and responsive throughout the entire process, and we are delighted with the results. Have received many compliments (of course, we give tours to all our friends!). The Tile Center drew up the plans, took our input, and had their job supervisor on site continuously. They scheduled their workmen to handle the demolition, plumbing, electricity, tile work and carpentry. The workmen were experienced, polite and neat. I am an admittedly "Type A" person and The Tile Center conferred with me whenever there was a decision as to installation. As is typical in a remodel in an older home, we ran into an unanticipated issue running the piping to the new additional sink, which was resolved with our input. Any additional charges from the original estimate (which was very reasonable, and the lowest bid received) were discussed in advance. I have recommended The Tile Center to neighbors and expect to use them again for our next bathroom remodel.

From start to finish my experience with the Tile Center was excellent. I attended Tile Center's free seminar on bathroom remodeling and was so impressed by the amount of useful information presented by designer Robyn Levy that I arranged for her to come and see my bathrooms. Robyn took initial measurements and listened carefully as I explained what I was looking for as I remodeled a master bath and a hall bath. She asked questions about how I would use the bathrooms and my likes/dislikes and we agreed that she would put together a design plan. When Robyn presented her proposal I was very pleased to see that she had come up with plans that incorporated the input I had given plus her wonderful sense of design. She had chosen several samples of various tiles from the huge inventory at the Tile Center for me to have an idea of what colors and styles fit my design and budget. We met a few more times to choose lighting, hardware etc. and to finalize all the details. The Tile Center calls each day to let you know which members of the work team will be arriving the next day and what specific tasks they will be performing. They try very hard to cause as little disruption as possible, and clean up the work site at the end of every day. The crew are all extremely good at what they do, and clearly take pride in their work. The manager came frequently to inspect the work and during particularly important installs stayed on site to ensure that things ran smoothly. Robyn also stayed right on top of the job the entire way through. She came by often, called to check on progress, and was always easy to reach. When the inevitable glitches came up, she took care of everything. She spotted the fact that the counter supplier had cut a sink opening slightly off-center and was on the phone immediately making arrangements to have measurements taken again and a new counter supplied. This was accomplished with no delay to the work schedule only because of Robyn's great working relationship with suppliers. I am absolutely thrilled with both of my new bathrooms. They are not only much more functional, but look even better than I had thought possible! I highly recommend Robyn Levy and the Tile Center.

Tile Center completely remodeled our master bathroom, updated our hallway bath and powder room, installed new tile in our foyer, kitchen and breakfast area and installed a glass tile backsplash in the kitchen. They also refinished our hardwood floors in the living room, dining room and master bedroom and installed new carpet on the staircase. We were delighted with the design expertise of Robyn Levy as well as meticulous attention to detail by the installers. The installation crews were friendly, kept to schedule, communicated progress, and cleaned up every day. Robyn brought wonderful design ideas to the table for our consideration and stayed on top of installation to ensure everything went smoothly. She was considerate of our budget and offered great suggestions for maximizing space and function while staying within our contemporary design framework. She has a trained and expert eye for color resulting in a harmonious blend between the new tile and floor colors with existing character features such as stone fireplaces. Our 30-year-old home feels almost brand new. Our new bathrooms make us feel like we're living in a luxury resort on vacation every day. We recommend the Robyn and the Tile Center heartily!

With their dramatic design, professional guidance and expert workmanship, Tile Center turned our 27 year-old house into a beautiful new home. Designer Robyn Levy provided the vision with stunning kitchen and bathroom designs and held our hands during the process of selecting the perfect combination of tiles, cabinets and accessories. Robyn also oversaw every step of the renovation, the inevitable tweaks, modifications and design changes. Our project included a complete kitchen gut and remodel, complete master bath gut and remodel, powder room update, new wood flooring, porcelain tile and carpet throughout the house. We can't say enough about the Tile Center renovation crew. They are true craftsmen who met every challenge with creative solutions, were not satisfied until they heard the word "perfect", so meticulous and considerate, they treated out home as if it were their own. Even months later when a problem developed, (not directly related to the renovation), they responded immediately with an effective and lasting solution. From ownership on down, we felt everyone at Tile Center was totally dedicated to our renovation, turning the "wow factor" into reality!

It was great to discover Tile Center and Robin Levy. Robin took our large master bath with its 4 inch white tiles and brass and glass shower stall and transformed it into a beautiful room. She designed a tile floor and tile shower that is really beautiful. Tile Center's workers were polite, worked hard and produced a great result. Robin remained on the job during construction. She checked the work as it progressed and was there to troubleshoot any unexpected problems that inevitably crop up with a project this large. We are very, very pleased with our new bathroom.

We worked with Robyn Levy with the Tile Center for our kitchen renovation. Great experience, Robyn was amazing, we could not have had a better designer. She listened to everything we wanted and made it better than we could have ever imagined. The kitchen feels like us, very modern and warm, it's a pleasure to wake up to it every morning. The tile center made it as painless as possible, wonderful, experienced, professional crew. They stayed on schedule and always made sure everything was perfect. I would recommend Robyn and The Tile Center to anyone. We will be using them for our next project!

The Tile Center provided both high quality design recommendations and a range of professional plumbing and tiling services that resulted in a finished bathroom that fully met my expectations, achieving the look and utility I was after. The project involved converting a tiny, cramped half bathroom on the basement level of my house to a bright, appealing full bathroom with a spacious, airy, well lit shower area. The Tile Center provided valuable input on how to achieve our objectives, delivered the services needed to complete the project and were responsive to my requests for follow up services even after the job was technically finished. A number of obstacles were encountered along the way, including some major plumbing/sewer issues but they work closely with me to find quality, cost effective solutions. I had gone to this company in the past for small tiling and carpeting jobs and been pleased with the results, particularly the long-lasting quality of their work. I was very please to find that the same level of quality and thoroughness on this larger project.

Great products. Even better service. Knowledgeable staff. The designers know their job well and workmanship is top quality and very organized so the consumer enjoys the process with almost no distress at all.