Meister Painting and Remodeling

Good morning Mr. Kalt. I am sending you this email in regards to the review you wrote on Houzz and the recent phone conversation you had with my office secretary Sarah who also happens to be my oldest daughter. In the review you wrote on Houzz you said I was trying to "swindle" you. The definition of swindle is...Use deception to deprive someone of money or possessions. It also says... A fraudulent scheme or action. I understand if you thought the estimate was too high for you but I would like you to know that in the 27 years I have been in business I have never used deception in my business dealings or cheated anyone out of one penny. I believe in always giving as much detail as possible so absolutely nothing is hidden. I believe in always telling the truth to the homeowner no matter what. I have wonderful, honest men that work for me that I believe in paying fair so they can support their families. I stress to every person at every business meeting that we are to do our best at all times, be respectful and always tell the truth. You said in your review that you hired a more professional company. I arrived at your house on time, took detailed notes, thanked you for letting me bid the work, sent a detailed estimate out the very next day and did a follow up call to make sure you received the estimate. Mr. Kalt there is nothing more I could have done to be more professional. In writing that I tried to "swindle you" your review was meant to hurt me and tear down my character. I reviewed the notes I took for your project and the estimate I sent you. I feel it was a fair estimate for the repairs, prep work and painting to ensure a quality job that would look great and most importantly... last. As for the phone conversation you had with Sarah I would like you to know she was in tears when she called me to tell me about it. Sarah started working with me at the office one year ago this month. She is a sweet, honest and an extremely hard working woman. I could not be more proud of her and the adult she has become. I love every single day that we get to work together. She has had the opportunity to meet so many wonderful people that we do work for and has grown in the past year because of it. I told her not to let one person who is acting ugly bring her down. I believe you were rude and for that I am disappointed in you.


Respectfully
Jeremy Meister