Heather Cleveland Design

I have had the pleasure of working with Heather on various projects and contracts for over 20 years and can say without a doubt that she is a consummate professional in her field. She has the ability to execute projects beautifully from start to finish, keeping in mind the needs and wants of her clients above all else. Throughout the years, I have seen her problem solve and adapt when the need arises. Her eye for design is matched by her integrity. She is a great listener and a kind person and these qualities extend into her professional interactions. You will surely enjoy working with Heather and walk away pleased with the results!

Heather Cleveland has a beautiful eye for design, composition, and quality. She has the highest integrity personally and professionally. One thing I love about Heather is how grounded and real she is. Another is how she lives/walks her talk in terms of eco-sustainability in her designs and in her personal/family life. I work with her as a colleague in the design/build industry and I never hesitate to recommend her services.

Heather initially impressed us with her design skills and ideas for our project. However, we encountered significant challenges due to poor project management and a lack of accountability on her part. One of our primary expectations was for Heather to coordinate with contractors and ensure a smooth and timely project, which we were paying her to do. Unfortunately, her coordination was lacking, leading to contractor confusion and delays. At times, she suggested actions that would have compromised the structural integrity of our home if we did not intervene, such as advising an electrician to cut a significant portion of a ceiling joist to put in recessed lighting even after he described why it was a bad idea. We had to intervene and reject this suggestion to protect our property. The most significant issue arose during the installation of our stairs, which deviated from Heather's proposed design and was poorly executed. Our frustration led us to reach out to Heather, hoping for a resolution. Instead of seeking to understand, she abruptly terminated our collaboration via email, listing everything that we had apparently done wrong and backhandedly apologized for letting us do those things, followed by immediately sending us an invoice. Interestingly, her final invoice included an unexplained "designer fee" of $210. When we sought clarification, she initially claimed that everything had been itemized. Strangely, the fee disappeared when we reopened the invoice from Houzz. She disputes this, but I have a downloaded copy of the invoice that reflects this before she updated it. She was also unwilling to help us get measurements for design work we had already paid for. And I'm not talking proprietary secrets, I'm just talking about how many inches a curtain rod was supposed to be from a window. We had folks come out and take those measurements and she refused to help us get that information and since she stopped working with us or even really talking to us in a kind manner, we have to eat that cost. One main fault Heather assigned to us was that we purchased some items during a holiday sale, which she approved before we did so. I could understand this if she told us not to when we asked. The one item we actually did purchase through her turned out to be the wrong model which she also incorrectly blamed on our indecisiveness, despite the item remaining consistent from her rendering to the purchase stage. As clients, we never insisted on a particular working style. We shared our opinions, asked questions, and expressed frustration when unexpected issues arose. We trusted her to guide us through the process, but her lack of professionalism and accountability disappointed us. While the initial design phase with Heather was enjoyable, her project management skills were severely lacking in the context of our project. I had to leave a completion date to leave this review, but it remains incomplete.

Heather is absolutely FANTASTIC! After managing a couple of renovations of my own in the past I decided as a treat to myself, I would hire a professional to manage the renovation of the master suite in my condo. I had been in my condo for over 18 years and the last space to see any sort of home improvement was the space that is supposed to be my sanctuary but had, through the years, become a drab and cluttered eyesore. This project was a big deal for me and I wanted someone who would manage the project from start to finish from selecting a contractor to selecting every finish and managing every last detail of how it should look when complete. Heather delivered 1,000,000-fold and it was the easiest, most seamless renovation project I have ever been a part of. My friends who have also had to deal with their own share of renovation projects agree since they never heard me say a negative word about the project or the fact that I was living with the construction and the next thing they new I was moving back into my new space. How often do you hear that?! And this is all in the middle of a pandemic! Heather has such a point of view and vision of every project she takes on and while it always looks amazing on paper, somehow it looks even more luxe and STUNNING in reality. You will not regret hiring Heather! I would include pictures here but the professionally photographed ones posted on her Instagram @heatherclevelanddesign do a way better job of capturing the reality!

Heather is very down to earth, easy to talk to and a pleasure to work with! We've enjoyed getting to know her and are continuously impressed with her stunning work.

My husband and I found Heather when we were looking for a designer to help us redesign our home. We were specifically looking for someone who would work with us on a long-term, project-by-project basis, starting with our main bathroom. Heather took on the task, transforming a small, poorly designed bathroom into a functional and beautiful space for our family of four. We have continued to work with Heather on smaller projects, including lighting, flooring and color consulting. In addition to her creative talents, Heather is pleasant, professional and trustworthy, offering honest and reliable advice. Working with her has been easy. We look forward to working with Heather again when it is time for the next big project.

Heather was a part of our contractor’s Design team for our kitchen and bath remodel. She designed a terrific bath for us that gave us the space we needed. She researched our preferences and gave us several good options to choose from. Heather referred us to a terrific painter that worked well with the rest of the team. We are very pleased with our kitchen and bath that Heather designed.

We decided to work with Heather for our kitchen remodel after interviewing several other designers and architects. We found her to be the most engaging and easy-going of all of them. She offered great ideas about our space right away during our first meeting and listened to our thoughts and ideas about what we'd like to do. Heather made the design process a lot of fun and she gave us great options and designs that accommodated our budget and our taste. She was patient with us making decisions and was always willing to re-work details until we were all really happy with the final design. Heather managed our entire project, bringing in a contractor who she had previous experience with. That contractor and his team were just as great to work with! She kept on top of the myriad of small problems that inevitably occur when doing an extensive remodel and always updated us on what stage we were in during the process. Heather took a lot of the stress out of the remodel and when the kitchen was done we were totally thrilled with the result! Heather's design was perfect and and the execution was high quality! We'd happily work with her again on other projects and recommend her to others without hesitation.

Heather is an amazingly talented designer as well as a friendly energetic person! I was provided with Heathers contact information through a referral, which I later found out was one of the best things that could have happen to me. As a 32 year old single first time home owner, I was extremely nervous to purchase a fixer upper duplex that needed a tremendous amount of work because I have limited time. But Heather took on my stressful project with open arms and completely transformed the property from an eye sore into a beautiful livable space. She coordinated the design, construction and final touches from beginning to end. It was a tremendous help that made what I originally thought was going to be a nightmare, a fun exciting project. Her hard work, design knowledge, expertise and endless resources are what made my home remodel a huge success!

Heather is the best and I can't recommend her more. I really like working with her. She is professional in all her dealings. Heather is quite knowledge and has help us with sourcing new cabinet lines. She has incredible product selection sources that she is more than willing to share.

I can't say enough great things about Heather! She has impeccable taste and is wonderful to work with. In 2014 she helped me select paint colors; designed a custom sofa sectional for our family room; and she picked accessories to give our condo a polished look. As soon as we started planning a 2017 kitchen makeover we called Heather because we know with her expertise it will look absolutely amazing.

Heather helped with partial kitchen re-do -- tile backsplash, counters, sink and faucet, refrigerator and dishwasher, and she's an expert on color. We're very happy with the results and get compliments from everyone who visits. She is knowledgeable, practical with suggestions and timeline, and also conscious of keeping me on budget. Hope to work with her again.

Heather Cleveland Design was a pleasure to work with throughout every step of the process. Heather is smart, talented, detail-oriented, flexible, and personable, I'd work with her again in a heartbeat.

Heather is a professional designer who we have supplied rugs. She is clearly a creative force and has an ability to distill her clients desires into fabulous interiors. Her eye for color and composition enable her to satisfy the most demanding client as she is not locked into her own looks but brings her point of view to realize her clients wishes.

Heather and her team do great work. I had the pleasure of working with Heather Cleveland Design on a two million dollar plus listings in Noe Valley. Heather had the eye for design that this home needed to bring in top dollar. In an odd layout we needed someone to be creative and smart with the space. Heather was the best choice. She was efficient and smart with her choices and everything she chose for the space was perfect. We ended up securing an all cash offer well above seller expectations and Heather's involvement was key to the successful results. I really like working with Heather and feel like her experience and keen eye are extremely valuable and it's easy for me to give her a full endorsement. 5 STARS. A real pro!

Heather recently staged a home for a client and she did a wonderful job! Although I have most of my listings staged, what made this situation unique was the seller was living in the home during marketing, and the staging was integrated into the seller's own furnishings. It is rare for a stager to work with a seller's furniture. Most stagers request, and some require, that a home be entirely empty when they bring in furniture and accessories. Heather did an amazing job working with what was there, modernizing it and refreshing it. She allowed prospective buyers to envision themselves in the home, and the results of the sale reflected the high quality of the work. Throughout the process, Heather was energetic, positive and fun to work with. She allowed my seller to assist her, rather than requesting that she allow her to work independently. This is a rare trait in a stager. I highly recommend Heather and will definitely work with her again.

Heather is a consummate design professional who takes the time to truly understand her clients' needs. She is conscientious in all aspects of the design process and takes pride in her ability to deliver the utmost in design and service.

Heather and I worked together on several high-end remodels in the city. She has impeccable taste and great attention to detail. Her designs are jewel boxes. Great to work with you Heather!

I've had the opportunity to work with Heather on a number of projects. While serving as a Sales Representative for Kneedler-Fauchere at the San Francisco Design Center, I had the opportunity to interact with many design professionals on a daily basis. While it is said that there are as many business styles as there are business owners, I can tell you that Heather presents herself as a part of the rare breed of designer and business professional. Working with Heather directly I can tell you that she carries herself with utmost professionalism and integrity, taking her work very seriously. Observing her shopping with clients I can tell you that it is obvious that she understands her client's needs and presents them with appropriate options. I appreciate her focus on design and her customer's requirements. I think it is also appropriate to mention that Heather has good taste and has developed her eye for functional -and- stylish designs to incorporate into her work. Finally, but maybe most importantly, Heather has great energy and is a lot of fun to work with and be around. I think you would enjoy your design experience with Heather Cleveland Design, and I recommend that you reach out and get to know Heather.

I have been working with Heather over a year now. She is a well planned designer that keeps the jobs in schedule, in budget and always making the client happy with the final design. She always do her best to complete the jobs with the best materials, looks and exceeding the client's expectations. Heather is a good listener and does her job keeping in mind what the client wants, guiding them through the process and thinking what is best for their project.

I am a Landscape Designer that worked in conjunction with Heather on a project in Pacific Heights. It was seamlessly smooth to coordinate with her installation crew as we were all onsite at the same time. Heather's bathroom renovations were gorgeous and inventive!

We have been consulting with Heather since March of this year. Her expert guidance has given us confidence in all the choices we have made on two separate projects. She is responsive, and knowledgable in all aspects of her craft. We specifically consulted with her on color, lighting, carpeting, furniture, window coverings, and other issues surrounding bath, bedroom and closet questions. She listens, gives honest opinions and keeps the project as effortless as any project can. We plan to continue our relationship with Heather on projects we have coming up in the future. She's the BEST.

My husband and I needed help remodeling our new condo. We planned to renovate two bathrooms, redo two fireplaces, and required general help with decorating. We wanted someone who would be a strong reliable project manager, who would be able to stay on top of the budget, and be able to translate our disparate styles into a beautiful cohesive whole. Heather was able to do all this, as well as act as a trusted counselor and advisor, and a therapist who bolstered our spirits when we felt overwhelmed or burnt out from all the decision-making and construction. Heather is very friendly, personable, intelligent, and gets things done. We always felt that she had our best interests in mind and whenever we spoke we felt heard. She is professional, thorough, honest, reliable, fair, and incredibly clear and transparent. We had worked with a different designer before on another project and had problems with communication, billing, and budgeting. We have had none of these problems with Heather. With even the best of planning however, issues may arise. When this happened, Heather was not afraid to take responsibility of the situation and quickly switched to solving mode in order to get the matter settled as efficiently and as pleasantly as possible. She was direct and straight-forward during any complications and worked hard to correct them. We respect her integrity and admire the honorable way she conducts her business. We started our project in February and are just now beginning to see the end. Heather has joked that we won't be missing all the people that have been in our house, but we will miss Heather! Each time she came it was like a breath of fresh air. I felt renewed and re-energized about the project. She brings such a lively and spirited, can-do attitude with her that its hard not to get swept along. We will not hesitate to work with Heather again and we highly recommend her.

I have known and worked with Heather in the past, we keep up with each other through Houzz and places like FB and I always appreciate her posts and interior design and attention to details.

Heather Cleveland Design provided innovative ideas that resulted in stunning interior design. She listened to our input and came up with a design that had that wow factor. We couldn't be happier with the results. We were so impressed with the results that we hired Heather Cleveland Design for another design project.

This is a long overdue review for a wonderful job that Heather did at my new condo. I wanted to convert a walk-in closet to a bathroom and Heather designed a beautiful bathroom for me. She has a great eye for color and detail, is fun to work with because of her warm personality and attentiveness to client needs, and I think she's especially gifted with making the most out of small spaces.

I have worked with Heather of Heather Cleveland Design on many projects, supplying kitchen and bath fixtures for her designs. Her keen sense of design and sophisticated taste in finishes set her apart from many of the others designers that I work with. She is always professional, strives to make her clients happy and works hard to get the best value for her client’s money. I have enjoyed seeing her designs come to life time and again and look forward to many more projects with her and her firm. -Kevin Kirby, Assistant showroom manager, Jack London Kitchen and Bath

As a Contractor I have found Heather Cleveland to be awesome to work with. She takes her work very serious but is also super easy going. She is very detailed in her work and what she expects/envisions is easy to understand in how she presents drawings, patterns, etc. There is not one ounce lacking in communication or professionalism. 5 stars all the way !! -Josh Vassallo

Heather came in to provide our small office with a layout design. Not only did she do an excellent job mapping out our office to take advantage of our unique space and growing business, she did it with a great positive energy, timeliness, and attention to detail.

Heather Cleveland’s portfolio speaks for itself. She is extremely talented, hardworking, innovative, and has an eye for beautiful interior design. Working with Heather is always fun, we at J.B. Turner & Sons enjoy Heather and Heather Cleveland Design and can’t wait to see what the future holds.

As a Interior Design vendor, we have had the pleasure to work with Heather as her candid conversations enhancing her educational needs were very important to our relationship. Her expertise, questions and thorough knowledge of her clients needs, vendor product needs and exact details makes working with Heather a breath of fresh air - not to say her eco-friendly knowledge in the design marketplace. At any stage of her decision-making process, Heather called with more questions to be answered. During the work order stage, Heather aligned her needs and we worked with her time management. Finally, we had the distinct pleasure of knowing that our technician is someone Heather has worked with before and she felt strongly about his abilities making our work process a compliment to her work detail.

As a fellow Designer, I have collaborated with Heather on more than one project. She is outstanding in taste. Her knowledge & abilities are second to none. Her customer service standard is always favorable for the client. Heather is a designer that I trust and appreciate. I am confident that her future in design is bright and her future clients plenty, not to mention lucky! I would hire Heather without hesitation and I recommend her services to anyone in need of a tastefully designed space. Blessings, Rhonda Designs by Rhonda

Heather was always helpful and stayed within the budget. What I especially like about her is that she’s open to reusing and repurposing existing pieces into a new design. I downsized from a large single-family home to an apartment, so before I moved, I disposed of certain items, donated some items, and kept some items that had special meaning. I really wanted my new apartment to be homey, use as many of my existing pieces as possible, and fill in with new pieces. We shopped for a sofa and chair, working through online shopping as well as shopping in stores. We also selected custom upholstery together, and Heather took care of having three of my older chairs that had good bones re-upholstered along with a new headboard. All turned out marvelously. We also selected a new lamp and shade, had pictures reframed and hung and selected hardware updates for the bathroom and older furniture pieces. Heather is wonderful and highly recommended!

I've hired Heather for three different home projects. She helped me select all the paint colors for the houses, and organized all my furniture. There are several things about Heather that I really appreciate: she is very thorough and conscientious of my budget, as well as what I want. She’s also very efficient, and when we schedule appointments she’s on time. Heather is worth the time and money that you spend with her. When you tell what you want, and what styles you like, she’s very mindful of

We are a window covering business. We do all the window covering aspects when we work with Heather on projects. She’s very thorough when it comes to going over the different aspects of what needs to be discussed. For example, we often will do custom draperies with her clients, and along with our project manager, they work together in making sure all the specifics are worked out -- styles of draperies, fabrics, etc. Her clarity and attention to detail are excellent. There is never any confusion with her projects. Heather is great to work with -- she’s always very pleasant and on top of things, which makes working with her even easier.

I have worked with Heather Cleveland Designs off and on for over five years. She is easy to work with, hones in on your style and refines it to a level of sophistication that one could not achieve on their own. Her keen eye for finding great value for product purchased is especially appreciated! I am not afraid to spend money on quality, but so appreciate it when Heather is able to score me a great deal! I would recommend her services to my closest friends, knowing that they would be in very capable hands. Kelly Hood

I've worked with Heather on a few projects over the past three years, ranging from flooring and paints to furniture selection, drapery and kitchen planning. She's a true professional with fantastic taste. She's willing to work with clients of all budgets, and even gives me great advice on the parts I want to manage myself. She's got a great network of installers and other craftspeople as well. I highly recommend her services to all my friends.

I initially met Heather Cleveland Designs while assisting her in the sale of her condo in the Piedmont, CA area. Working with her on staging the property was so seamless and we ended up receiving six offers, many of those well over the asking price! All in a market that was in shambles. Her skills at highlighting the assets of the home really helped to get that property sold. SInce then I have employed her to stage numerous properties that I have listed, all of which have sold quickly and with rave reviews. She is my “go to” stager for all my property listings. She is a delight to work with and I look forward to working with her on my next project.

I've worked with Heather for close to 2 years now and have been very happy with our relationship. I'm a contractor and can build what you need but I need there to be a vision. That's where Heather comes in. She has a great eye for putting together all the items from the tile and furnishing, all the way down to the robe hooks and drawer pulls. Heather selects the items and the result is always a "WOW" from the clients and a project we can be proud of. I've been so impressed that I hired her to create the design for my Kitchen and of course that turned out great which made my wife very happy. Thanks Heather!

Heather is the dream combination of high style and down to earth practicality. I've seen her work brilliantly at all budget levels. Her eye is terrific and she is always thinking on behalf of her clients.