B Street Design

Thank You Tim!! It was an absolute pleasure working with you. I hope to be able to help you again when you go to tackle your next home remodel project:)

Hello! I appreciate you bringing this to my attention. I know it has been a number of years since we worked together, but I was a bit surprised to get this message as I didn’t know that you felt this way. I am sorry that I could not provide a solution that you liked, and I wish I would have known how unhappy you were so that I could have problem solved the issues. The majority of my 16 years of experience is in kitchen and bath design/remodeling. I never present anything to a client that I don’t believe to be a good design/solution to their goals, however, it is common in the design process for at least two attempts to be made on finalizing designs and materials. A lot of this has to do with honest and direct communication- sometimes that means that we will disagree on what is the best design, and honestly, that’s okay. My job is to leave you happy, but also give you feedback on what I think will look the best so that together we can create the best possible experience and end result. As far as your comment on trying to “upsell” my husband, please know that was never my intent to do so. We are a working team, and he is pretty talented so of course I brought him in to provide you with construction feedback and pricing, which he was doing free of charge. We are a design-build studio, so if people need a contractor, I recommend him as communication between the designer and builder is of the utmost importance, and working with someone you are unfamiliar with can sometimes lead to miscommunications and mistakes. This is why I stress working with a design-build team. I hope this is understandable. If in the future you ever decide to work with us again, I hope I can make this experience up to you in some way. Thank you!