Big Tex Renovations

Big Tex Renovations was highly recommended by a friend that raved about them, after their home remodel. I called Cody the owner, about painting our house, and was pleased with his rapid friendly response and communication throughout the job. If I had a question or concern he would quickly respond, show up, and take care of it immediately. Cody would walk around the house with us and check the work after each stage of the project. Big Tex crews were friendly, and did quality work. I had a problem with our garage door scraping the new paint and he adjusted my garage door on the spot. I highly recommend Big Tex.

Cody and Michelle have served our family and our homes for years. 2 roofs and repairs on multiple properties of ours. We appreciate all of your service, ideas and repairs.

We hire BTR to remodel our somewhat large master bathroom. This included replacement of a walk-in shower, two vanities, a whole new floor including all of the trim, and all of the fixtures. BTR estimated a 5 day job and was done in 3. What we held most important was access to the person who promised us all of the deliverables and their understanding of what we wanted, what we bought, and how we agreed to how it would be installed. BTR came through with flying colors. Their crew showed up on time and fully prepared, and most importantly, their crew was informed on what was being done, I thought this very important. The company owner was available throughout the entire project. Most projects of this nature present a high level anxiety, BTR made this a pleasant and somewhat enjoyable experience based on their making us involved and making sure the final product was just like what they would like to see in their own home, each of his crew members acted the same way. The entire crew was personable, very easy to get along with, and we are very happy with what they did. Their attention to detail is what really made us happy making sure the final product was just terrific. From the start in the pre-construction meetings, to the end, BTR was professional, methodic, and their processes made complete sense. I intend to use them again and recommend BTR every chance I get

We hired Cody and his crew to repair some plumbing in our kids' bathroom, and also change the flooring to porcelain tile. Additionally, we had them tile another bathroom downstairs, along with installing all new fixtures and accoutrements. Wow! I was extremely impressed with the guys who did all of the work. I will call them again. They were very professional. It was a pleasure working with all of them.

We originally contacted this company to have a home renovation bid. We chose the company, and right from the start problems ensued. It should be known that this contractor was fired prior to completion of the job due to unprofessional tactics, and inability to consistently complete work in a sufficient and timely manner. The contractor was very poor, to say the least, at contacting us back about important decisions along the way. Mr. Abner would repeatedly ask the same question multiple times instead of documenting it the first time he was told. The contractor used sub-contractors for much of the job, all of whom were unprofessional. The subs would leave trash around our home, damaged furniture and new cabinets, never showed promptly, or not show at all, complete shoddy work, or have to come back multiple times to fix mistakes. The owner of Big Tex made threats to walk away from the job no less than 3 separate times when questioned about aspects of the job. After we chose to do much of the demolition ourselves due to extremely high pricing (40-50% above other contractors prices) we were constantly harassed about said demolition. At one point of the process after we elected to complete small electric tasks (can light install in kitchen) the contractor contacted my spouse to state there was a problem with the homeowner completed electric work, but when contractor was confronted about the so-called "sparks" he was seeing, he refused to state what problem he actually noticed. After several attempts to gain information from the contractor about these false statements, he threatened to quit. The confrontation was recorded with the contractor due to him consistently being vague about the truth, or flat out falsifying statements. Texas is not a required consent state when it comes to recording individuals without them knowing, so I implore anyone reading this to record all conversations, and to document all communication via email, or text as the contractor doesn't "remember" things, or makes them up as he goes.The contractor consistently displayed an inexperienced and unprofessional attitude throughout the process. The contractor liked to "spin" a certain topic when he was questioned about inferior work. This company also hires staff that are less than qualified to handle such work, and the owner admitted multiple times throughout the process that he is essentially hiring cheap labor so they (employees) are not going to be a competitor in the future. The contractor gets very anxious when questioned about processes with work, and displays a threatened/challenged attitude when homeowners become too involved in the process. Contractor states often that "he is not here to hold hands". Design decisions were never made by the contractor as he does not have experience with designing or creating "flow" in a home. Pricing with this contractor varies depending on his mood. Near the end of the process Big Tex would send updated invoices that would have bizarre charges that were never discussed, and they always appeared after the contractor was confronted about something. After speaking with owners of the sub-contracting companies, we found that the contractor was overcharging on multiple occasions throughout the process. This contractor had to have much of the home remodel taken from him because of pricing, or inability to complete efficiently, or due to lack of experience. After things were removed, the contractor would make comments about liability, and/or treat the customer with disrespect. This contractor is also threatened by other contractors. We routinely had other contractors from the area consult with us about an aspect of the job, getting another bid, or asking advice, and the contractors second in charge would relay the information immediately as if to show fear. This contractor is incapable of letting second in charge make any decisions, and work moves very slowly because of this. The employee was contacted no less than 20 times a day when the contractor was not on the job site, which was 75% of time. During our initial interview stage we were explicit about having the tile completed ONLY by the contractor due to an employee screwing up the expensive tile. Once the time came to do tile work, the contractor was not present at the job site, and other employees that were not qualified to do the work routinely completed the work. The tile work was completed incorrectly, and is still a problem currently in our utility room. The contractor had too many other jobs going at the time of our major renovation, and during the process there were many days when no one would show up to complete the next stage of work. If you are not able to constantly stay on top of this contractor, please steer clear if not for all the other problems that we incurred. Lastly, the point of writing this review is to allow the consumer to make a better decision when dealing with this contractor. His work will almost certainly cost much more than the estimate, and I implore you as the consumer to look at other options.

I have worked with Big Tex Renovations on a couple siding, window & flooring projects. You would be hard pressed to find a better general contractor for your remodel. The owner is excellent at listening, collaborating and accomplishing the vision of the homeowner. If you have big dreams for your home, Big Tex Renovations can work with you to make that a reality. I strongly recommend Big Tex to anyone in the DFW metroplex. Zak Tindal Big Sky Tile & Bath

Cody and his wife were great, they gave us a good idea about what to expect and also ideas that we never thought of on how to stay within our budget. The project did run over the initial time line set, but that had to do mainly figuring out the counter tops and a bit of confusion with the counter top guy. I really enjoyed the ability to get into contact with Cody at any time and that him or his wife kept me and my wife up-to date with the progress of the project. When it came time for the final walk through, I found a couple of small problems and by the next time i spoke to cody me and my wife were more than happy with the look and finish. The only disappointing aspect of the whole ordeal was with the countertop guy, he seemed very unorganized and had no idea what we were looking for, even after showing him pictures, Cody had offered to meet with us and look together the first time and I declined due to my work schedule, I should've had him come with. After 3 trips to the granite company and a trip that him and his wife came with us, we finally got everything settled after a restocking fee. All in all, Great guy and enjoyed doing business with him and his wife, great overall experience for our first house and project. We recommend Big Tex for you next project, I know we will give him a call for our next one.

I have a small master bath that I wanted remodeled to not only be more functional but a space I would enjoy. I had a vision of what I wanted but really didn't know how to pull all the colors and textures together. I hired Big Tex Renovations because of a simple statement on their webpage "no job too small". I saw all the remodels of bathrooms online from big homes and thought mine small. Not one time during the process did I feel my project to be any less important than any of the others performed. My exposure to Cody, Michelle and the pro's who worked with him and for him were absolutely professional all the time. Even my neighbors commented on how polite they were. The end result is a magnificent space I want to be in and use. Michelle and Cody helped guide me in the direction of colors and textures that would pull together and all the time they were confident it was going to look great. I wanted smooth walls in my bath. These walls are flawless. The attention to detail is incredible. The final result is everything I wanted and above expectation. There were no negatives working this Cody. What great expertise and passion for his work.

These guys are awesome! Very professional and thier work is spot on! We love our floors. Will definitely be using them again in the future :) Highly recommend them.

I love, love, love my new bath; it's Pinterest worthy! I've used Cody on a couple of small jobs and have always be completely satisfied. His attention to detail is impeccable and he has the work ethic of an old-time craftsman. I felt as though all costs were clear and understood what my allowances were. My kids' tub and shower was in a sad state. Cody installed a new tube with a subway tile surround and built in shelving. Now my master bath is jealous of the kids' bath. He may not be the cheapest, but he is the best bang for the buck. Hands Down! I added a few pictures even though I'm sure Big Tex Renovations will add some better ones to their site.

Cody came out and gave me an estimate on the work I want done in my house. He was the only contractor who came out and talked with me, listened to what I wanted and gave me a written estimate on the work I want done. I look forward to doing business with Cody and his crew in the next year when I get things situated to be able to complete my project. He will get my business because he listened to what I wanted and took all the steps to make sure all the details I want are taken into consideration. Others I talked to missed a lot of the key points. Like the main reason I had them out there. To remove a fire place and a retaining wall to give me an open concept floor plan. Cody didn't miss one step. Way to go.

Big Tex has performed two contracts for us on this house - both were primarily repair work with some structural components. Work has been done quickly and looks great. Cody had practical, yet quality, solutions for some of our house problems. Some repair work was more involved than estimated and ran into additional expense, but was warranted. Cody and his crew were very easy to work with - punctual, polite and very accomodating to our schedule. I really appreciate them working overtime to complete the re-roofing the evening before major storms were forecast. We are very happy with Big Tex's work and would consider them for larger renovations.