Tobi Fairley Interior Design

After reading you review above, we have to note that this information was quite a shock to us considering that your Inbox Interior was done almost four years ago. We have had no contact with you in all of that time, and despite your review here, we have no records at all that you contacted our offices about your issues with the project. If you would have come to us sooner with your concerns, we would have been more than happy to accommodate you. We do keep emails for at least 5 years, and a search of those emails only show that you contacted us with excitement once you received your Inbox design.
We also would like to note that although your review says the budget for the living room was $15,000, the paperwork that you submitted to us said that your budget was $25,000 to $30,000 - a significant discrepancy. And the total we submitted for your Inbox project's product was $22,231.
While we understand your frustrations, we think it's unfair for you to portray this situation without the full context. We hope you'll at least consider editing your review to include the fact that this work is several years old, and you chose not to contact us about it previously. If you have any further concerns or comments, we're always happy to listen.
Thank you,
Tobi Fairley & Associates